All products available at THEPSLR are formatted as digital downloads. Refunds are available to individuals who have not downloaded their purchases. Unfortunately, once a digital purchase download has been initiated, it cannot be returned. Thus, it cannot be refunded. This return policy includes requests associated with not having compatible software to use purchase.
If you are unhappy with your product for any reason, please contact support for assistance: firstname.lastname@example.org. We will be happy to help you. Thanks.